Cookie Policy
The cookie policy ("Cookie Policy") governs the use of cookies and similar technologies as part of your use of our Website (the "Website") and the associated services (hereinafter collectively referred to as "Services"). This processing is carried out by [ COMPANY ] as the controller, with registered office at [ ADDRESS ] ("we," "us"), registered with the CBE under number [ NUMBER ] in accordance with the applicable legislation on the protection of personal data.
Cookies are small text files that are stored on the hard drive of a device and contain certain information, including, in some cases, personal data. When you use our Website and/or Services, we also collect and process personal information other than through cookies and similar technologies. If you would like to know more, please read our Privacy Policy [LINK].
Cookies usually have an expiration date and are automatically deleted when you close your browser. However, there are also cookies that remain on your computer for a longer period of time, sometimes even until you delete them manually.
By continuing to use our Website and/or Services or by clicking "Accept Cookies" after you have been informed about the use of cookies and similar technologies, you acknowledge that you have carefully read this Cookie Policy and that you agree to it without reservation. You can change your cookie preferences at any time. To do so, click on "Cookie settings" at the bottom of the footer.
We reserve the right to change, supplement, or replace this Cookie Policy from time to time. Such changes, additions, or replacements will be brought to your attention via our Website and/or Services. If you do not agree with these changes, additions, or replacements, please send an email to [EMAIL]. If we have not received any notification within three (3) business days after the changes, additions, or replacements have been communicated to you via our Website or Services, you will be deemed to have accepted all changes, additions, or replacements.
This cookie policy was last updated on [ DAY MONTH YEAR ].
Which cookies & why
We use different types of cookies:
- Essential cookies: these are necessary for purely technical reasons in order to visit the Website. Due to their technical necessity, only an information obligation applies to these cookies.
- Functional cookies: these cookies are necessary for our Services or Website. You cannot refuse these cookies if you visit the Website, but they are only placed after a choice has been made regarding the placement of these cookies. If you refuse these cookies, the Website may not be accessible.
- Analytical cookies: these cookies allow us to collect analytical data about our Services or Website. These cookies help us discover what works well and what we still need to improve. They are only placed after a choice has been made regarding the placement of cookies.
- Marketing cookies: these are used to track you when you visit different websites. The purpose of these cookies is to display advertisements that are tailored and relevant to the individual user.
When you visit and/or use our Website, we place cookies or use similar technologies that allow us to collect and process personal data about you. Such cookies and similar technologies include, among others:
| Cookie | Type | Purpose | Expiration date |
|---|---|---|---|
| CRAFT_CSRF_TOKEN | Essential | Used by the Content Management System to prevent cyber attacks. This cookie is essential for the security of the website and visitors. | Expires after one session |
| CraftSessionId | Essential cookie | Used by the CMS to create a unique ID for the visitor. | Expires after one session |
Adjusting cookies via the browser
You can prevent cookies from being placed or delete cookies that have already been placed by adjusting your settings in your browser. Help with adjusting these settings can be found on the website of the browser you are using. Please note that not allowing cookies when visiting the Website may result in some or all of the Website's features not working properly.
- Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari (Mac): https://support.apple.com/nl-nl/guide/safari/sfri11471/mac
- Safari (iPhone, iPad, iPad touch): https://support.apple.com/en-us/HT201265
Who we share data with
We do not send the (personal) data we collect through the use of cookies and similar technologies to third parties in an identifiable manner if this is not required to provide the Services, without your express consent.
We may use external processors to provide you with the Website and/or Services. We ensure that third-party processors may only process your personal data on our behalf and on our written instructions. We guarantee that all external processors are selected with the necessary care so that we can rely on the security and integrity of your personal data.
We may transfer anonymized and/or aggregated data to other organizations that may use this data to improve products and services and to organize the marketing, presentation, and sale of customized products and services.
Where we process data
We and our external processors will only process your identifiable personal data within the EEA.
We may transfer your anonymized and/or aggregated data to organizations outside the EEA. If such a transfer takes place, we will ensure that appropriate safeguards are in place to guarantee the security and integrity of your personal data, and that all rights relating to personal data that you may enjoy under applicable mandatory law are guaranteed.
If a transfer of your personal data and/or anonymized and/or aggregated data takes place, the following legal protection mechanism will be implemented:
| Which service? | Country outside the EEA | Legal transfer mechanism |
|---|---|---|
| United States | Model clauses | |
| Meta | United States | Model clauses |
| Hotjar | United States | Model clauses |
| United States | Model clauses | |
| YouTube | If the country is on the EEA's green list (Andorra, Argentina, Canada, Faroe Islands, Guernsey, Israel, Japan, New Zealand, Uruguay, and Switzerland) | Adequacy decision Binding |
How we process data
We will do our utmost to only process the personal data necessary to achieve the purposes stated in this Cookie Policy. We will process your personal data in a lawful, fair, and transparent manner. We will do our utmost to keep the personal data accurate and up to date.
Your personal data will only be processed for as long as is necessary to achieve the purposes set out in this Cookie Policy or until you withdraw your consent to its processing. Please note that withdrawal of consent may mean that you will no longer be able to use the Website or Services in whole or in part. If you have registered with our Website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a court or administrative order prevents us from doing so.
We will take appropriate technical and organizational measures to keep your personal data secure against unauthorized access or theft and against accidental loss, manipulation, or destruction. Access by our staff or staff of our external processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that the care for safety and security are only best-effort obligations, which can never be guaranteed.
Your rights
You have the right to request access to all personal data we process about you. However, requests for access that are clearly submitted with the intention of causing nuisance or damage to us will not be dealt with.
You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct much of this data yourself via your profile. If such a request is made, you must also include evidence with the request that the personal data for which correction is requested is incorrect.
You have the right to withdraw the consent you have given us for the processing of data, but this withdrawal does not affect the data we have already collected through cookies or similar technologies based on your prior consent. If you no longer want us to collect data through cookies or similar technologies, you can change your browser settings at any time or delete cookies. If the intended processing qualifies as direct marketing, you have the right to object to this processing free of charge and without justification.
You have the right to request that personal data relating to you be deleted if it is no longer necessary in light of the purposes set out in this Cookie Policy or if you withdraw your consent to its processing. However, please note that any request for deletion will be assessed by us in light of any legal or regulatory obligations or administrative or judicial orders that may prevent us from deleting the personal data in question.
Instead of deletion, you may also request that we restrict the processing of your personal data if (a) you contest the accuracy of that data, (b) the processing is unlawful, or (c) the data is no longer necessary for the purposes mentioned, but you need it to defend yourself in legal proceedings.
When your personal data is processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, if technically possible, you have the right to transmit this data directly to another service provider. The technical feasibility of this will be assessed exclusively by us.
If you wish to submit a request to exercise one or more of the above rights, please send an email to [EMAIL]. This request must clearly state which right you wish to exercise and why. It must also be dated and signed and accompanied by a digitally scanned copy of your valid identity card proving your identity. We will notify you immediately upon receipt of such a request. If the request is found to be justified, we will comply with it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.
If you have a complaint about our processing of your personal data, you can always contact us at [ EMAIL ]. If you remain dissatisfied with our response, you are free to lodge a complaint with the competent data protection authority.
For more information, visit data protection authority.